Last Updated: 22-12-2025
Effective for: www.swarcreation.com (the “Website”)
Owned and operated by: Swar Creation, Surat, Gujarat, India (“we,” “us,” or “our”)
Please read these Terms & Conditions (“Terms”) carefully before using our website or purchasing products.
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy.
1. General Terms
These Terms apply to all users of our website, including individual consumers (B2C) and business customers (B2B).
By placing an order, you confirm that you are legally capable of entering into a binding contract.
We reserve the right to modify these Terms at any time without prior notice. Updates will be posted on this page.
2. Products and Availability
- All products listed on our website are subject to availability.
- Product descriptions, images, and specifications are provided for reference; minor variations in color, texture, or size may occur due to screen display and fabric characteristics.
- We reserve the right to modify, discontinue, or update any product without prior notice.
3. Pricing and Payment
- All prices are listed in Indian Rupees (INR) and inclusive of applicable GST unless stated otherwise.
- B2B customers may be eligible for bulk pricing or trade discounts upon verification of business credentials.
- Payments must be made through our secure payment gateways or approved bank transfers.
- We are not responsible for delays or errors caused by payment gateway providers.
4. Order Processing and Confirmation
- Once your order is placed, you will receive an acknowledgment email.
- An order is considered confirmed only after payment verification.
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
5. Shipping and Delivery
- Orders are dispatched from our Surat warehouse within the specified processing time mentioned on product pages.
- Delivery time depends on the destination and courier partner.
- Shipping charges, if applicable, will be shown at checkout.
- We are not responsible for delays caused by courier or logistics partners, natural calamities, or other unforeseen circumstances.
6. Returns, Exchanges, and Refunds
For B2C Customers:
- Returns or exchanges are accepted for defective or damaged products within 1 days of delivery.
- Products must be unused, unwashed, and returned in original packaging.
- Refunds will be issued to the original payment method within 7–10 business days after inspection.
For B2B Customers:
- Bulk and wholesale orders are non-returnable and non-refundable, except for verified manufacturing defects.
- Any issue must be reported within 1 days of receiving the shipment.
- Replacement or credit notes may be issued at our discretion.
7. Intellectual Property
All content on this website—including product images, designs, text, graphics, and logos—is the property of Swar Creation and protected under Indian copyright and trademark laws.
You may not reproduce, distribute, or use any material without written permission.
8. Business (B2B) Accounts
- B2B clients must provide valid business details such as GSTIN, company name, and trade information.
- We reserve the right to approve, suspend, or terminate any B2B account that violates our policies.
- Trade pricing and bulk discounts are confidential and may not be shared publicly.
9. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- In no case shall our total liability exceed the total order value paid by the customer.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.
11. Contact Us
For any queries related to these Terms, please contact:
Swar Creation
Address: 38, Vardhman society, Shyam dham chowk, Surat, Gujarat, India -395011
Email: swarcreation707@gmail.com
Phone: 63519 85132
Website: www.swarcreation.com