Last Updated: 22-12-2025
Effective for: www.swarcreation.com (the “Website”)
Owned and operated by: Swar Creation, Surat, Gujarat, India (“we,” “us,” or “our”)
At Swar Creation, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make a purchase, or engage with us as a business or individual customer.
1. Information We Collect
We collect the following information to provide and improve our services:
a. Personal Information
(for both B2C and B2B customers)
- Full name / Business name
- Billing and shipping addresses
- Email address and phone number
- GSTIN or business registration details (for B2B)
- Payment information (processed securely through third-party gateways)
- Account login credentials (if you register on our website)
b. Non-Personal Information
- IP address, browser type, and device information
- Pages visited and duration of visit
- Cookies and similar tracking data (see Section 6)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send invoices, confirmations, and delivery updates
- Provide customer service and respond to queries
- Maintain business records for taxation and compliance
- Send promotional or transactional messages (only with your consent)
- Improve our website, product catalog, and user experience
3. Information Sharing and Disclosure
We do not sell or rent your personal data.
We may share your data only with:
- Courier and logistics partners for delivery
- Payment gateway providers for secure transaction processing
- Third-party vendors providing IT, hosting, or marketing services
- Legal authorities, when required by law or to protect our business rights
All third-party partners are required to follow data protection and confidentiality standards.
4. Data Retention
We retain your data for as long as it is necessary to:
- Fulfill your order and provide after-sales service
- Comply with accounting, taxation, and business regulations
- Support future warranty or service requests
You can request deletion or correction of your data anytime by contacting us (see Section 9).
5. Security of Your Information
We employ technical and organizational safeguards such as:
- SSL encryption for secure transactions
- Restricted data access
- Use of verified, PCI-DSS–compliant payment gateways
While we strive to protect your information, no system is completely secure, and we encourage you to safeguard your login credentials.
6. Cookies and Tracking
Our website uses cookies to:
- Remember your cart, preferences, and language
- Analyze website traffic and performance
- Enhance shopping experience
You can disable cookies in your browser settings, though some features may not work properly.
7. Marketing and Communication
With your consent, we may send:
- Product updates, offers, and newsletters
- Trade and wholesale information for B2B clients
You may opt out anytime by clicking “Unsubscribe” in our emails or contacting us directly.
8. Your Rights
Under the Digital Personal Data Protection (DPDP) Act, 2023 and applicable privacy laws, you have the right to:
- Access and review your personal data
- Request correction or deletion
- Withdraw consent for marketing communication
- Lodge a complaint with the appropriate authority if you believe your rights have been violated
To exercise these rights, please reach out to us (see contact below).
9. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, contact us at:
Swar Creation
Address: 38, Vardhman society, Shyam dham chowk, Surat, Gujarat, India -395011
Email: swarcreation707@gmail.com
Phone: 63519 85132
Website: www.swarcreation.com
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect new laws, technologies, or business practices. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website signifies your acceptance of the updated policy.